VNA of Middlesex-East has been designated a 5 Star home health agency by Medicare. The rating appears on the Medicare.gov Home Health Compare Website to help consumers identify differences in homecare quality and make use of the information when selecting a provider. The range is 1 to 5 starts with 5 stars being the highest rating.
“Earning the 5 Star rating is due to the hard work and competence of our clinicians, ” says CEO Karen Agahigian. “The agency is very proud that we can provide the community with such a high quality of service.” The rating is based on nine process and outcome measures determined from patient data the agency must provide to Medicare on a regular basis. These measures include such things as our ability to provide timely service and proper medication education, and care that improves the patient’s ability to walk and move around, perform activities of daily living, manage pain, decrease shortness of breath, and prevent repeated hospitalizations.